PRIVACY POLICY FOR MECHANIC CONNECT

Effective Date: November 7, 2025
Last Updated: January 29, 2026

Welcome to Mechanic Connect!

We’re committed to protecting your privacy and being transparent about how we handle your information. This policy explains what data we collect, why we need it, how we use it, and your rights.

This policy complies with the:

Jamaica Data Protection Act (JDPA)
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)

1. Who We Are

Company: OH-PEL AUTO LIMITED, trading as Mechanic Connect
Address: 26 Eastwood Park Road, Kingston 10, Jamaica
Contact: mechanicconnectja@gmail.com | 876-343-4189
Hours: Mon–Fri, 9:30am–6:00pm

2. Summary

We do NOT sell your personal data.

We only share your information with trusted partners or mechanics when required to deliver services. You remain fully in control of your data.

Mechanic Connect helps you connect with trusted mechanics. To make this possible, we collect certain essential information.

3. Information We Collect & Why

Personal & Account Info

Data: Name, email, phone, vehicle details
Purpose: Account creation, booking, communication
Legal Basis: Performance of a Contract

Location Data (GPS)

Purpose: Find nearby mechanics, service areas
Legal Basis: Consent, Performance of a Contract
You can disable it, but core features may not function.

Uploaded Media

Purpose: Accurate diagnosis and quotations
Legal Basis: Consent, Performance of a Contract

Payment & Transaction Data

Purpose: Secure payments, wallet operations
Note: Full card details are never stored
Legal Basis: Contract & Legal obligation

Mechanic KYC & On-Site Verification

We only store verification status, not ID images.
Legal Basis: Legitimate Interest

Technical & Usage Data

Purpose: Improve app performance and security
Legal Basis: Legitimate Interest

Tracking

We do NOT use third-party advertising or cross-app tracking.

4. How We Use Your Information

Provide core services
Secure the platform
Send updates and alerts
Improve app quality
Meet legal obligations

5. How We Share Your Information

With Mechanics

Needed to complete service requests.

With Service Providers

PowerTranz – payments
Firebase – auth, database, crash reporting
Google Maps – location features
Cloud Storage – media storage

Legal Reasons

We comply with valid law enforcement requests.

We NEVER sell your data.

6. Spare Parts Data Flow

Only OH-PEL Admin can view spare-parts requests. Mechanics cannot.

7. Data Retention

Kept for 5 years: account info, service history, transactions, spare parts data.

8. Your Privacy Rights

You may access, correct, delete, restrict, object, withdraw consent, or request portability of your data.

Contact: mechanicconnectja@gmail.com

Account Deletion

Available inside the app (Profile → Delete Account) or via email.

Complaints (Jamaica)

Office of the Information Commissioner (OIC)

9. International Data Transfers

Data may be stored in Jamaica, the U.S., or other locations with safeguards.

10. Age Restriction

Not intended for users under 18. Minor data is deleted immediately if found.

11. Changes to This Policy

Major updates will be communicated through email or in-app notifications.

12. Contact

OH-PEL AUTO LIMITED (Mechanic Connect)

26 Eastwood Park Road, Kingston 10, Jamaica

Email: mechanicconnectja@gmail.com

Phone: (876) 470-3144

Hours: Monday–Friday, 9:30am–6:00pm